Asterisk
Users connecting with standard SIP extensions are generally connected to our Asterisk environment.
Connectivity is through SIP and IAX trunks to our external networks plus SIP to some internal PBXs and also to our Cisco 2921 ISR which provides ISDN connectivity to some of our PBXs.
Asterisk is part of the PhoneNet Coordinated Dialing Plan (CDP) and uses our standard dialing procedures.
Information on how to connect your device to Asterisk is provided on account creation. If you no longer have this information you will need to contact tech support.
Voicemail
Asterisk users have voicemail available on three different systems and we recommend reviewing the page that is relevant to you:
If you requested a voicemail box then information on what voicemail system you use and how to access your mailbox is provided in your welcome email.
Regardless of which system your mailbox is on you may use the standard feature codes below to activate/deactivate voicemail and adjust the no answer timer.
Feature Codes
Feature availability is set by user class of service. You may not have access to all features.
| Code | Feature |
|---|---|
| *01 | Activate Voicemail |
| *02 | Deactivate Voicemail |
| *17 | Voicemail |
| *66XX | Set voicemail delay (eg: *6605 for 5 seconds, *6630 for 30 seconds) |
| *69 | Call Return |
| *78 | Activate Do Not Disturb |
| *79 | Deactivate Do Not Disturb |