Class of Service
All stations on PhoneNet are assigned a class of service that provides calling privileges required by their user profile.
When you join PhoneNet your initial class of service will be set at our discretion (generally level 2) with extra calling privileges granted once we get to know you.
Classes of Service
The various class of service levels on PhoneNet are:
| Level | FRL | Maximum Priority | Descrption |
|---|---|---|---|
| 0 | 0 | Routine | Restricted service. |
| 1 | 1 | Priority | Standard (PhoneNet office codes only) |
| 2 | 2 | Priority | + Community Networks |
| 3 | 3 | Immediate | + North America Toll Free and Australia 1800 |
| 4 | 4 | Immediate | + North America and Australia Landlines/Mobiles |
| 5 | 4 | Flash | Same w/Flash |
| 6 | 5 | Flash | + AU 13/1300 |
| 7 | 6 | Flash | + Emergency (000 / 911) |
| 8 | 6 | Flash Override | + Emergency (000 / 9 |
| 9 | 6 | Flash Override | + Emergency (000 / 911) |
| 10 | 7 | Flash Override | No restrictions. |
If you require changes to your class of service please contact the Business Office with your use case for consideration.
Facility Restriction Levels
Facility Restriction Level (FRL) defines what call routes you get access to.
These are additive which means FRL 4 also includes FRLs 0-3.
| FRL | Description |
|---|---|
| 0 | PhoneNet Business Office |
| 1 | PhoneNet Office Codes |
| 2 | Community Networks |
| 3 | North America Toll Free and Australia Free Call |
| 4 | North America and Australia Landlines+Mobiles |
| 5 | Australia 13/1300 |
| 6 | International |
| 7 | Unrestricted Service |