Cisco Unified Communications Manager

This document is a quick reference guide for users on the PhoneNet CUCM platform. It describes common numbers, dialing plans, and other features on the system.

We’re currently running CUCM 15. Connectivity is through:

• SIP trunks to Asterisk.
• SIP trunks to Avaya Aura.
• SIP trunks to Avaya IP Office.
• SIP trunks to the Cisco CUBE.

CUCM is part of the PhoneNet Coordinated Dialing Plan (CDP) and uses our standard dialing procedures.

Information on how to connect your device to CUCM and access the user portal is provided on account creation. If you no longer have this information you will need to contact the Service Desk.

Voicemail

CUCM uses Avaya Messaging for Voicemail. When you first login the system will guide you through the initial mailbox setup.

User Information

More information is coming soon. If you have questions please ask in Discord or contact the Service Desk.