Network Operations Centre
The Network Operations Centre (NOC) is responsible for the core PhoneNet network and our interconnects to the PSTN and other community networks.
Like all PhoneNet departments, volunteers staff the NOC and we do not have set hours.
What the NOC Does
The NOC is the point of contact for other network operators. Contact the NOC to:
- Discuss a new or existing interconnect with PhoneNet.
- Report a fault on an interconnect. For example, calls between your network and PhoneNet that fail.
- Report abuse that comes from the PhoneNet network.
- Ask other network related questions.
To test your connectivity to PhoneNet switches, you can call the Switch Verification numbers.
What the NOC Does Not Do
The NOC does not handle queries from PhoneNet users about their own service. If you have a hosted line or office code:
- For technical problems with your service, contact Tech Support.
- For new services and changes to a service, contact the Business Office.
You can also log a request in the Service Desk.
Contact the NOC
| Method | Details |
|---|---|
| noc@phonenet.net | |
| Telephone | By request |
We give the NOC telephone number to network operators on request.