Firmware Upgrade Service

Overview

PhoneNet operates a firmware upgrade service that allows you to upgrade your device’s firmware without receiving further configuration.

The service is available at the following URLs:

• http://139.99.139.15

• http://139.99.139.15:6970/

• https://139.99.139.15

• https://139.99.139.15:6971/

• http://fw.phonenet.net

• http://fw.phonenet.net:6970/

• https://fw.phonenet.net

• https://fw.phonenet.net:6971

• The service is also available over TFTP at tftp.phonenet.net or 139.99.139.15.

We currently have firmware for the following vendors with more coming soon.

• Avaya
• Cisco
• Mitel / ShoreTel / Aastra

All firmware versions on our service are listed in the table below.

Installing Firmware

Instructions on how to install the firmware differ based on the device, however generally speaking you will set the file or provisioning server to one of the above hosts as well as the path if required for the firmware version you want to install.

For some devices you will also need to ensure the signalling is set to the protocol you require (eg: SIP or H323 for Avaya devices, and SIP or MiNet for Mitel Devices).

Vendor Information

Avaya

For Avaya devices set your file server URL to one of the above hostnames, and ensure the signalling is set to the protocol you require firmware for if applicable to your device. Our service will also reset the admin/craft password to the default 27238 so if you are locked out of a device you can use your DHCP server to point the phone towards our server and gain access again.

For older 96xx series devices our service will also perform the step upgrade required to change from older firmware to the newer firmware with different signing algorithms. If you’re connecting an older device do not be alarmed if it appears to upgrade twice, as this is likely what’s happening.

For Avaya devices we install the most recent firmware available however we plan to allow you to select the firmware to be installed by changing the group ID on your device and will update this page once that is done.

Cisco

We have a variety of Cisco firmware versions available from early 7900 series devices to the current models.

At the moment our service will deliver the latest SIP software available however we are working on an enhancement to allow users to override this with their device’s MAC address which is being tracked in on our roadmap as PNET-226

SCCP firmware is not available at this time as we expect most people who use SCCP will be running Cisco Unified Communications Manager which has a built-in TFTP server.

The server also contains locale files for most countries, in addition to the default ringtone and desktop files.

Mitel / ShoreTel / Aastra

For Mitel, ShoreTel, and Aastra devices you need to set the upgrade/provisioning server to one of the above hostnames and ports. If a path is provided in the list of available firmware then that should also be configured in your device.

For 5300 series devices you can leave the path empty to receive the latest firmware. When we have additional firmware available we will specify a path to use if you need to downgrade.

All other Mitel device types require you to specify the firmware version you desire in the path.

Available Firmware

We currently provide the following firmware